Last updated: 29 September 2026
1. keystone-io Withdrawal Policy
At keystone-io, we have put in place a transparent and efficient withdrawal policy to ensure a smooth and secure process when clients wish to withdraw their funds. Please read the following guidelines and procedures carefully before initiating a withdrawal:
2. Withdrawal Eligibility
To submit a withdrawal request, clients must have successfully completed the required verification process. This includes providing a valid identity document and proof of address, in line with keystone-io’s verification standards.
3. Anti-Money Laundering (AML) Compliance
To comply with AML regulations, keystone-io may require additional documents or information, particularly for large withdrawal amounts or in certain specific transaction scenarios.
4. Outstanding Balances
All outstanding balances must be settled before a withdrawal request can be approved and processed. Any request submitted with pending amounts will be automatically cancelled.
5. Withdrawal Processing Time
Withdrawal requests are generally processed within 5 business days from the date of submission. However, processing times may vary depending on factors such as account status, withdrawal amount and the selected payment method.
6. Withdrawals to Third-Party Accounts
For security reasons, keystone-io strictly prohibits withdrawals to third-party accounts. Funds may only be withdrawn to accounts held in the name of the trading account holder.
7. Withdrawal and Account Closure Fees
Any fees that apply to a withdrawal or to closing your account are shown to you before you confirm the request and are deducted from the amount withdrawn. You will never be asked to send additional money in order to access or withdraw your own funds.
8. Additional Terms and Conditions
This policy forms an integral part of the Terms of Use and, together with all other company policies, constitutes a legally binding agreement between you (the User) and keystone-io.
By accessing or using this website, you clearly and unreservedly agree to comply with these Terms and Conditions.
Any activity carried out on, through or in connection with this platform is governed by these policies.
9. Policy Updates
This Withdrawal Policy may be revised periodically in line with updates to internal policies. We recommend that you review it regularly and contact our support team for any clarification regarding the withdrawal process.