Last updated: 29 September 2026
1. Privacy Policy – keystone-io
At keystone-io, we are fully committed to protecting the privacy of our clients. Our comprehensive Privacy Policy is designed to ensure the strict protection of your personal data and information. When collecting the client data needed to provide our services, we apply the principles of clarity, transparency and accountability at every stage.
2. Scope of This Privacy Policy
This Privacy Policy applies to all data and information collected from our clients. It describes how this data is collected, used, shared and protected. It also sets out the circumstances in which your data may be shared, as well as the procedures for modifying, updating and securing client information.
3. Definitions
In this Privacy Policy, the terms “clients”, “users”, “members”, “account holders”, “traders”, “he”, “she”, “they” or “it” (in the singular or plural) refer to the people using our services. “keystone-io” may also be referred to as “the Company”, the “Broker”, the “Brokerage Service Provider”, the “Trading Platform”, the “Trading Facilitator”, “we” or “our”.
This policy forms an integral part of the keystone-io Terms and Conditions and must be read together with them.
4. Data Collection and Use
keystone-io collects relevant personal and financial information when you register an account in order to provide access to its brokerage services, platforms, tools and features.
This policy applies to all keystone-io services, features, resources, applications, tools, software and the keystone-io website. It does not extend to practices outside keystone-io’s control or to people who are not employed or managed by keystone-io. However, keystone-io employees who use our services are also subject to this policy.
If any required information is incomplete, inaccurate or deliberately withheld, we reserve the right to limit, suspend or terminate your access to our services, with or without notice. Some features may be accessible without full disclosure of data.
5. Types of Data Collected
We collect information through our trading platforms, communications, third-party sources, surveys and feedback. The data collected may include:
- Personal information: full name, gender, contact details, address, age, financial information, bank details, identity documents, passport, utility bills and social security numbers.
- Verification data: to comply with AML (Anti-Money Laundering) and KYC (Know Your Customer) regulations, we require supporting documents such as official identity documents, bank statements and utility bills.
6. Cookie Policy
Our website uses cookies to improve the user experience and site performance. You have the right to manage your cookie preferences through your browser settings.
7. Data Security
keystone-io implements rigorous security protocols to protect your data. However, we cannot be held responsible for breaches, fraud or cyberattacks beyond our reasonable control. We do not disclose your personal data to third parties without your explicit consent, unless required by law.
Access to your data is limited to you, authorised keystone-io staff or trusted agents. You are responsible for informing us of any updates or changes to your information. Data may be stored and processed on secure local servers or protected storage devices.
8. Mobile Trading Policy
This Privacy Policy also applies to the keystone-io mobile trading application. During installation, the application may request the following permissions:
- App installation
- Access to device storage
- Use of the microphone
- Access to media files
- Viewing contacts
- Internet connection
You may restrict these permissions at any time or uninstall the application if you no longer wish to use it.
9. Contact
For any question about this Privacy Policy or your personal data, contact us at contact@keystone-io.com.